Flexport International Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Table of Contents
1. Data We Collect
Personal Information
We may collect personally identifiable information including:
- Full name and contact details
- Company information
- Shipping and customs documentation
- Payment information
- Government-issued identification numbers
Operational Data
- Shipment tracking information
- Cargo specifications
- Geolocation data
- Device and usage data
2. Use of Your Data
We use collected information to:
- Provide and manage logistics services
- Process customs documentation
- Facilitate international shipments
- Communicate about shipments
- Improve our services
- Comply with legal obligations
3. Sharing of Your Data
We may share information with:
- Customs authorities
- Carrier partners
- Payment processors
- Government agencies
- Legal compliance entities
We never sell personal data to third parties.
4. Data Security
We implement security measures including:
- SSL/TLS encryption
- Access controls
- Regular security audits
- Employee training
5. Your Rights
Under GDPR and other regulations, you have rights to:
- Access your data
- Request correction
- Request deletion
- Object to processing
- Data portability
7. Policy Changes
We may update this policy periodically. Significant changes will be communicated through:
- Email notifications
- Website banners
- Updated revision date