Privacy Policy

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Our privacy policy guidelines

Privacy Policy

Flexport International Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Data We Collect

Personal Information

We may collect personally identifiable information including:

  • Full name and contact details
  • Company information
  • Shipping and customs documentation
  • Payment information
  • Government-issued identification numbers

Operational Data

  • Shipment tracking information
  • Cargo specifications
  • Geolocation data
  • Device and usage data

2. Use of Your Data

We use collected information to:

  • Provide and manage logistics services
  • Process customs documentation
  • Facilitate international shipments
  • Communicate about shipments
  • Improve our services
  • Comply with legal obligations

3. Sharing of Your Data

We may share information with:

  • Customs authorities
  • Carrier partners
  • Payment processors
  • Government agencies
  • Legal compliance entities

We never sell personal data to third parties.

4. Data Security

We implement security measures including:

  • SSL/TLS encryption
  • Access controls
  • Regular security audits
  • Employee training

5. Your Rights

Under GDPR and other regulations, you have rights to:

  • Access your data
  • Request correction
  • Request deletion
  • Object to processing
  • Data portability

6. Cookies and Tracking

We use cookies for:

  • Authentication
  • Preferences
  • Analytics
  • Performance

Manage cookies through browser settings or our Cookie Preference Center.

7. Policy Changes

We may update this policy periodically. Significant changes will be communicated through:

  • Email notifications
  • Website banners
  • Updated revision date
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